Customer Experience

Enhancing client experiences and customizing the buyer journey.

Customer Experience

Improve customer experience

Enhancing client experiences and customizing the buyer journey is important to maintaining a competitive edge with the fast move to digital commerce.

SNS’s SAP customer service offers end-to-end implementation expertise to help you swiftly realize the full potential of your SAP CX platform, attracting new clients and increasing revenue.

Companies that wish to prosper must prioritize customer experience. SAP C/4HANA is SAP’s fourth-generation in-memory customer experience suite, designed to handle the move away from conventional sales-only CRM systems and toward a consumer-centric approach. It allows organizations to see what their customers want in real time and connects to SAP S/4HANA’s digital core. Features:

  • Increase conversions and customer engagement.
  • Omnichannel capabilities and strategy​
  • Collaboration and Social Lead Generation​
  • 360-degree Customer View

SAP Customer Experience

SAP’s Customer Service Experience Differentiators:

  • Harmonized User Experience
  • End-to-End Process
  • Business services
  • Suite intelligence and analytics
  • Extensibility and integration
  • Platform services
  • Open Ecosystem